EQUIPMENT MAINTENANCE & REPAIR
Zarafa Group - Specialists in Suspended Access & Fall Protection

Zarafa possess an extensive maintenance facility, purpose designed for servicing suspended access equipment. Located centrally in Grantham, our trained and experienced engineers carry out routine servicing, repairs and testing on man riding hoists, safety devices and lifting equipment. 

WHAT WE DO


Our purpose built workshop can service and repair a wide range of hoists and lifting equipment. Servicing means providing our customers with a maintenance regime that ensures optimum product performance, whilst ensuring the legislative and safety regulations are met. The engineers follow a robust procedure in line with manufacturer recommendations to ensure equipment is working efficiently and safely.

It is critical that man-riding lifting equipment is maintained on a regular basis to ensure safety and reliability. Zarafa offer a range of services to help you get the best from your equipment, this includes;
  • Routine Servicing
  • Manufacturer recommended Overhaul
  • Repair
  • Testing and Certification
Teams of skilled engineers and workshop facilities allow Zarafa to offer a high quality maintenance, repair and testing service for Sky Climber, PowerClimber and other manufacturers equipment. Zarafa service several thousand hoists and safety devices a year.

Zarafa believes the quality of maintenance, repair and inspection services is determined by the passion and expertise of our engineering staff. Zarafa actively recruit the best staff, focusing on individual talent. Each staff member pursues a learning and development programme so that they are always up-to-date and aware of the latest developments and current legislation, ensuring that all our inspections and certification conform to current Health and Safety legislation.

For further information on maintenance and repair for your equipment call direct on 01476 575400.

WHY ZARAFA FOR HOIST MAINTENANCE?


Trained Workshop Technicians

Our experienced engineers are trained to service man-riding hoists safely, efficiently, and in line with manufacturer standards.

Manufacturer Certified Service Centre

As an approved service centre, our processes and facilities meet the strict criteria set by leading hoist manufacturers.

Prompt Turnaround

With dedicated workshop capacity and stock holding, we deliver fast and reliable servicing to minimise your downtime.

Manufacturer approved parts

We only use genuine, manufacturer-approved components to ensure full compliance and long-term reliability.

Full Testing and Certification

Every hoist undergoes thorough testing and is returned with comprehensive certification to meet safety and regulatory requirements.

UKAS ISO9001 accredited

Our quality management system is independently verified to ISO 9001, ensuring consistent standards and continual improvement.

Heritage in Hoist Maintenance.

Trusted by Industry for over 30 years.

Hoist Maintenance Facility

Croydon from 1992

Since 1992 many of our long term customers, would have dropped equipment off to our Croydon facility for servicing. 

Relocate to Grantham in 2011

In 2011, the business relocated to a central location of Grantham in Lincolnshire which enabled us to make considerable improvements to our facility and servicing capability.

Workshop for maintaining man-riding hoists

2021 in purpose built Grantham facility

In 2021, we invested in a purpose built facility designed specifically to service the UK suspended access and height safety market.

Our workshop and testing facilities are designed to aid the process of maintaining suspended access equipment.

WHAT WE SERVICE


Man-riding hoists and safety devices are essential across a wide range of access applications – from permanent façade access systems and temporary suspended platforms to service lifts within wind turbines. Below are examples of the equipment we regularly service at our dedicated maintenance facility.

SERVICE QUALITY 


At Zarafa, we take pride in delivering high-quality maintenance services backed by rigorous procedures and a skilled, experienced team. Our trained engineers carry out thorough servicing using in-house machinery and specialist testing equipment, ensuring every system operates safely, efficiently, and in full compliance with industry standards. Below are a couple of examples of the servicing regime.

COMPACT

SKYLOCK

Before

Before

After

After

Dedicated maintenance facility for suspended access equipment

Established supply chain for replacement parts

Testing and Certification services

NEED MORE HELP?

If you are unsure which area is of interest to you, please visit the ‘Quick Contact’ page and contact Zarafa Group, who will point you in the right direction.
QUICK CONTACT

When it comes to Facade Access...look for the giraffe.